Personas, Journey Maps and Processes in the Digital Workplace
May 18 @ 2:45 pm – 4:45 pm

One of the top reasons employees do not engage is a disconnection between their digital workplace experience, and overall productivity. Intranets and other technology can become so complex and difficult to use, that employees feel that they are working for technology – rather than the other way around.

Join your peers for an interactive session featuring group activities, discussion, best practices, and take-away tools.

  • Identify what employee personas look like and how they will impact the digital workplace
  • Discover the starting point for persona definitions – and how to strategically expand from there
  • Align your Intranet home page experience to different personas
  • Define a journey map as a foundation to understand how employees want to engage, and what will cause them to disengage
  • Identify and define processes to bring quick wins and long-term productivity to your work group
Closing and Workshop Takeaways
May 18 @ 4:45 pm – 5:00 pm

As a group, attendees will be asked to share tips, tricks and takeaways from the workshop in this interactive wrap-up session.

Registration and Coffee
Sep 28 @ 8:00 am – 8:30 am

Gear up, grab a cup of coffee and get introduced to the others you’ll be working with for the day.

The Role of the Site Owner
Sep 28 @ 8:30 am – 9:00 am

Session takeaways:

  • The role of the site owner / power user
  • The tools for the site owner
Review of SharePoint basics
Sep 28 @ 9:00 am – 9:45 am
  • A brief walkthrough of SharePoint Online and related services
  • SharePoint Home / App Launcher