A successful digital workplace solution is at the heart of engaging employees and satisfaction that in turn aids them in delivering great customer experiences. But over half of technology projects are still failing – and most organizations have little idea why.
In this session, you will walk through a process for rating projects, rate your organization across 5 categories, and network with others to find out what is working for them. At the end of the session, you will have a benchmarking guide that you can use to continually monitor and improve the people, processes and technologies associated with employee and customer engagement in your organization. We will also use the time to have the attendees that score the highest in each of the 5 areas share their best practices with the rest of the attendees.